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Properties
The Process
Finding a property can feel like a small mountain ahead... However our 3 small steps can make your process feel like you've taken massive strides!
Find a Property
We will assist you in finding your ideal home to best suit your needs and criteria.
Arrange a Viewing
All of our properties listed include a 360 viewing, however we always recommend seeing the property for yourself whether that be in person or via a video call.
Requesting a Contract
Found the property you love? Send us an email to iron out any queries and request a contract.
Are you a landlord? Book your market appraisal
Letting your property especially for the first time can feel daunting. That’s why our top priority is to make the process straightforward, stress-free, and tailored to you.
Morgan Douglas
At Morgan Douglas, we specialize in providing high-quality lettings, property management, and maintenance services for students in Durham. As an independent agency, we’re dedicated to offering landlords and tenants a personalized, hassle-free experience, ensuring that every aspect of property management is handled with care and professionalism.
With over 50 years of combined experience in the industry, our team brings a wealth of expertise to the table. We understand the unique needs of student tenants and landlords alike, and we’re always on hand to offer expert advice and support.
Our commitment to service doesn’t stop at regular office hours. We provide a 24/7 emergency helpline, staffed in-house, so our tenants can always reach us in case of an urgent issue — because we know that problems don’t stick to a 9-5 schedule.
Whether you’re a student searching for your next home or a landlord seeking reliable, experienced property management, Morgan Douglas is here to help every step of the way
FAQs
Visit FAQsIf you would like a list of our currently available properties, please contact the office via email or give us a call so we can send this across alongside 360’s of each property. If any of these properties take your interest you can call or email Morgan Douglas so that we can book you in for a viewing on a date and time that works best for you. Please be aware that we must give 24 hours notice to the current tenants for a viewing taking place.
As you get close to the beginning of your tenancy you will be emailed to set up your rent. This is done as a direct debit and can be set up and viewed on the Concurrent portal on which the same portal you signed your tenancy agreement on. If you have any further questions about rent payments, please email Morgan Douglas so we can get you in touch with the finance department.
When you have found your perfect property, we highly encourage you to view it first, once you are happy you must request a tenancy by sending an email to [email protected]. In this email please state the following: the address of the property you’re interested in, the tenant(s) full name, number and email address (ideally your personal email account as opposed to a university email). Tenancy agreements are served on a first come first served basis. So if you are the first to request a tenancy for a property the agreement will be sent to all prospective tenants in your group. At which point you will have 48 hours to read everything over, input yours and your guarantors’ details, sign, and pay your deposit. If you have any questions about your tenancy agreement please don’t hesitate to get in touch so we can help.
While Morgan Douglas is a student letting agent, and therefore prefer renting to University Students; however, we can also rent to non-students. If you are a prospective non-student tenant please be aware you would be liable for council tax.
Unfortunately, due to changes in legislation, we can no longer accept none UK guarantors. There are options for international tenants such as paying the rent in full, or alternatively using https://housinghand.co.uk/ who will act as your guarantor.
This often includes water, electricity, gas, and internet. This is not always the case as it can vary by property and by landlord, so please ask for clarification at the office or check your tenancy agreement (Clause 8).
All deposits are protected via ‘My Deposits’, a government assured deposit scheme as per legislation.